Help Center

Finding Care & Placement

How does AtlystCare help families find care?

AtlystCare® matches your loved one with licensed, well-staffed care homes based on care needs, location, budget, and preferences. We guide families through assessment, tours, decision-making, and move-in coordination.

What types of care homes do you work with?

We work with:

• Adult Family Homes (AFHs)

• Memory care & dementia homes

• Community-Based Residential Facilities (CBRFs)

• Supported living homes

• Short-term respite homes

How long does the placement process take?

Many placements happen within a few days, depending on care needs and availability. Urgent placements are prioritized whenever possible.

Is there a cost for families?

In most cases, families pay no direct fee for placement services. If any costs apply, they are fully disclosed upfront.

Home Care & Respite Services

What in-home services does AtlystCare provide?

We offer non-medical home care, including:

• Personal care assistance

• Companionship & daily living support

• Respite care for family caregivers

• Specialized support for complex needs

Do you offer overnight or short-term care?

Yes. We provide:

• Hourly care

• Overnight care

• Emergency & last-minute respite

• Post-hospital or surgery support

Caregiver Staffing Solutions

What types of caregivers can I request?

AtlystCare® provides:

• CNAs

• PCWs / HHAs

• RNs & LPNs (where applicable)

• Behavioral support caregivers

Are caregivers vetted and screened?

Yes. All caregivers undergo:

• Background checks

• Experience verification

• Role-specific screening

• Reference checks

Do you offer emergency or PRN staffing?

Yes. We support temporary, PRN/on-call, live-in, and urgent staffing needs, subject to availability.

Compliance & Documentation Support

What compliance services do you provide?

We assist with:

• Policies & procedures

• Admission & discharge paperwork

• Medication documentation setup

• Chart audits

• Emergency & safety plans

• Inspection readiness

Can you help prepare for state inspections?

Yes. We offer:

• Mock audits

• Inspection readiness checklists

• Documentation cleanup

• Intensive inspection prep packages

Management Services

What is included in Management Services?

Depending on your plan, services may include:

• Staff scheduling

• Payroll & billing coordination

• Compliance oversight

• Marketing & occupancy support

• Vendor coordination

• Family communication systems

How is Management Services priced?

Options include:

• Flat monthly management fees

• Revenue-share models (typically 15–25%)

Pricing depends on home size and service scope.

Can I choose partial management?

Yes. Management services are fully customizable.

Medical Courier Services

What does AtlystCare Medical Courier Services deliver?

We transport:

• Lab specimens

• Medical records & confidential documents

• Medical supplies

• Non-controlled pharmaceuticals

Are your courier services HIPAA compliant?

Yes. Our couriers follow HIPAA-compliant handling, chain-of-custody procedures, and secure delivery protocols.

Do you offer scheduled routes?

Yes. We provide:

• On-demand deliveries

• STAT deliveries

• Scheduled & recurring routes

Referral Partnerships

Can I refer families or clients to AtlystCare?

Yes. We partner with:

• Hospitals

• Clinics

• Case managers

• Social workers

• Discharge planners

Please contact us to set up a referral partnership.

Where does AtlystCare operate?

We are based in Madison, Wisconsin, serving Dane County and surrounding areas, with expansion underway.

Is AtlystCare insured?

Yes. We maintain appropriate business and professional insurance coverage.

How do I get started with AtlystCare?

You can:

✔ Submit a request through our website

✔ Schedule a consultation

✔ Call or text us directly

📞 +1 608-961-5592

If you can’t find what you’re looking for, we’re here for you.

👉 Contact Support

👉 Request Care or Staffing

👉 Schedule a Consultation