Help Center

Finding Care & Placement

How does AtlystCare™ help families find care?

AtlystCare™ matches your loved one with licensed, well-staffed care homes based on care needs, location, budget, and preferences. We guide families through assessment, tours, decision-making, and move-in coordination.

What types of care homes do you work with?

We work with:

• Adult Family Homes (AFHs)

• Memory care & dementia homes

• Community-Based Residential Facilities (CBRFs)

• Supported living homes

• Short-term respite homes

How long does the placement process take?

Many placements happen within a few days, depending on care needs and availability. Urgent placements are prioritized whenever possible.

Is there a cost for families?

In most cases, families pay no direct fee for placement services. If any costs apply, they are fully disclosed upfront.

Home Care & Respite Services

What in-home services does AtlystCare™ provide?

We offer non-medical home care, including:

• Personal care assistance

• Companionship & daily living support

• Respite care for family caregivers

• Specialized support for complex needs

Do you offer overnight or short-term care?

Yes. We provide:

• Hourly care

• Overnight care

• Emergency & last-minute respite

• Post-hospital or surgery support

Caregiver Staffing Solutions

What types of caregivers can I request?

AtlystCare™ provides:

• CNAs

• PCWs / HHAs

• RNs & LPNs (where applicable)

• Behavioral support caregivers

Are caregivers vetted and screened?

Yes. All caregivers undergo:

• Background checks

• Experience verification

• Role-specific screening

• Reference checks

Do you offer emergency or PRN staffing?

Yes. We support temporary, PRN/on-call, live-in, and urgent staffing needs, subject to availability.

Compliance & Documentation Support

What compliance services do you provide?

We assist with:

• Policies & procedures

• Admission & discharge paperwork

• Medication documentation setup

• Chart audits

• Emergency & safety plans

• Inspection readiness

Can you help prepare for state inspections?

Yes. We offer:

• Mock audits

• Inspection readiness checklists

• Documentation cleanup

• Intensive inspection prep packages

Management Services

What is included in Management Services?

Depending on your plan, services may include:

• Staff scheduling

• Payroll & billing coordination

• Compliance oversight

• Marketing & occupancy support

• Vendor coordination

• Family communication systems

How is Management Services priced?

Options include:

• Flat monthly management fees

• Revenue-share models (typically 15–25%)

Pricing depends on home size and service scope.

Can I choose partial management?

Yes. Management services are fully customizable.

Medical Courier Services

What does AtlystCare™ Medical Courier Services deliver?

We transport:

• Lab specimens

• Medical records & confidential documents

• Medical supplies

• Non-controlled pharmaceuticals

Are your courier services HIPAA compliant?

Yes. Our couriers follow HIPAA-compliant handling, chain-of-custody procedures, and secure delivery protocols.

Do you offer scheduled routes?

Yes. We provide:

• On-demand deliveries

• STAT deliveries

• Scheduled & recurring routes

Referral Partnerships

Can I refer families or clients to AtlystCare™?

Yes. We partner with:

• Hospitals

• Clinics

• Case managers

• Social workers

• Discharge planners

Contact us to establish a referral partnership.

Where does AtlystCare™ operate?

We are based in Madison, Wisconsin, serving Dane County and surrounding areas, with expansion underway.

Is AtlystCare™ insured?

Yes. We maintain appropriate business and professional insurance coverage.

How do I get started with AtlystCare™?

You can:

✔ Submit a request through our website

✔ Schedule a consultation

✔ Call or text us directly

📞 +1 608-961-5592

If you can’t find what you’re looking for, we’re here for you.

👉 Contact Support

👉 Request Care or Staffing

👉 Schedule a Consultation